Systems Co-Manager

Beginning July 2022

Full-time, 12-month position

POSITION SUMMARY:

The Systems Co-Manager is responsible for 1) coordinating the development and maintenance of the School’s digital ecosystem and 2) providing customer-service support for school-issued hardware. Responsibilities involve working directly with another system manager in conjunction with the school's contracted infrastructure partner along with the other three full-time members of the Technology Department. The Systems Co-Manager reports to the Director of Educational Technology and is a 12-month, full-time exempt employee.

Routine duties include:

• Supporting end-users
• Installing and deploying updates, plug-ins, and patches
• Managing user accounts and permissions
• Migrating, importing, and exporting data
• Maintaining or producing documentation of procedures, workflows, processes, and complex functions
• Monitoring systems to identify, resolve, and document data quality/integrity issues
• Managing device repair with vendor support teams
• Engaging with the Technology team members to find creative and innovative solutions to problems

Systems accessed frequently include, but are not limited to: Active Directory, Google Workspace for Education, iBoss, GoGuardian, Blackbaud ON and NXT products, OneLogin, ClassLink, PaperCut, and Verkada.

Yearly responsibilities include:

• Staying at the forefront of best practices and procedures for database management
• Maintaining an understanding of data protection law compliance
• Evaluating, advising, and advocating for best practices to facilitate automation, synchronization, and data workflow while seeking and implementing data process improvements across the school

QUALIFICATIONS:

• Bachelor’s degree required. A Master’s degree is optional but advantageous.
• Extensive expertise (3-5 years) with Google Workspace Admin Panel for platform and Chrome OS management​ is not required but is advantageous. 
• JAMF Certified Associate Certificate and/or the Remote JAMF 200 Course Certificate will be required as part of an employment agreement. 

All faculty and staff employed by Lab must be fully vaccinated against covid-19 or submit an official medical exemption.

The Lab School of Washington is an inclusive and welcoming school that celebrates diversity, including race, color, religion, national and ethnic origin, gender identity, gender expression, sexual orientation, disability, age or any other status protected by applicable law. We welcome candidates representing the diversity of today’s global world.