Systems Support Technician

Job Level
Entry-level position
Job Category
  • Technology
  • Information Technology
Job Status
Areas of Responsibility
  • Systems / Operations
  • Support / Help desk

This position has the primary responsibility to assist in maintaining the SPSG networking environment through system configuration, installation of hardware and systems, and providing technical expertise. This includes ensuring the school’s infrastructure and hardware meets the needs of all school constituencies by designing and implementing solutions and securing network systems by maintaining processes and policies. He/She contributes to problem resolution giving hands-on support to troubleshoot and provide assistance to faculty and staff in a timely and accurate fashion when needed, and provide training and assistance when required. Please note that we work with a third party provider for IT support (Mindshift) with which this position will liaison and collaborate with for large projects and IT system updates and issues.