Technical Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

The Technical Support Specialist is an entry-level technical support position responsible for performing Level 1 and 2 help desk tasks associated with school technology resources, including Apple and Windows computers, iPads, a variety of common peripheral devices including printers and multifunction devices, and audiovisual systems. Working with other support staff to deliver and maintain heavily used mobile laptop carts is also a duty. S/he also contributes expertise to the Information Systems team by participating in project planning efforts and implementing technical/audiovisual support projects as assigned by senior staff.

For this position, search by requisition number 098558.