Technology Lead

Job Level
Mid-level position
Job Category
  • Technology
Job Status
Areas of Responsibility
  • All Areas of Technology

Founded in 1973, Indian Creek School is distinguished by its welcoming community, neuroscience-based approach to education, ample opportunities for extra-curricular involvement, differentiated teaching, innovative faculty, student-centered culture and commitment to be a family school. Indian Creek School enrolls approximately 535 students in grades Pre-K through twelve from diverse ethnic, racial, religious, and economic backgrounds. This position is a full time,12-month staff position, reporting to the Director of Technology and Campus Planning.



  • Provide day-to-day support for all technology systems (hardware, software, etc.) including A/V systems, Active Directory, Azure AD, Blackbaud K12, Extreme Networks, Microsoft 365, Microsoft Intune, VMWare, Windows and MacOS, iPads, laptops, SMART Boards, and more

  • Manage incident and request lifecycles through a help desk trouble ticket system and maintain established SLA’s and department goals

  • Support and train faculty, staff, students, and parents/guardians in how to use relevant technologies for their role(s)

  • Promote use of and compliance with IT best practices

  • Create and maintain workflows, documentation, policies, and procedures related to technology operations. 

  • Provide support for events and activities with occasional evenings and weekends required 

  • Partner with department leaders and colleagues to plan, organize, develop, and communicate technology initiatives and matters  

  • Other duties as assigned


  • Positive, forward-thinking ‘can-do’ attitude

  • Self-motivated and able to work independently through challenges in a calm, objective way

  • Adaptable and comfortable with change

  • Diplomatic, welcoming, and patient

    • A knack for figuring things out without specific training or prior knowledge


  • Able to provide general and specialized support with a variety of technologies such as learning management systems, school information systems, computer hardware, phones, printers, networking, Wi-Fi, and A/V systems

  • Able to anticipate needs before they arise with a proactive approach toward making systems more reliable, productive, efficient, and secure for the school

  • Maintain positive and productive interpersonal relationships with students, parents, faculty, and staff

    • Serve as a leader for using instructional technology in meaningful ways to enhance teaching and learning

    • Partner and collaborate with department leaders and colleagues to plan, organize, develop, and communicate technology initiatives and matters


  • Bachelor’s degree in a technology related field with a minimum of 4 years of related experience is preferred

  • Federal and state background clearance 

Working Conditions:


  • School environment including indoor and outdoor activities

Physical Demands:

  • Read handwritten documents and other records or reports

  • Exchange information in person, by computer, or on the telephone (as needed)

  • Sitting or standing for extended periods of time

  • Ability to lift 30 lbs., climb stairs, crawl under desks as needed to install/move computers

Salary/Benefits: Competitive salary depending on exact hours, education and experience. Excellent benefit package including life, health and dental coverage. Partial tuition remission for children attending Indian Creek School.

How to Apply

Applicants should send a resume and cover letter to Ben Gehle, or 1130 Anne Chambers Way, Crownsville, MD 20132.

Applications will be considered until the position is filled. Indian Creek School is an Equal Opportunity Employer.