Technology Office Operations Administrator

The Technology Office Operations Administrator serves as a key member of the Technology team. A highly organized and technically skilled individual, this role supports the smooth operation of our technology team while also overseeing administrative functions to ensure an efficient, professional office environment. 

ESSENTIAL RESPONSIBILITIES:

Office Manager Duties

• Oversee daily office operations, including supply ordering, tracking, and organization.
• Manage vendor relationships for equipment, supplies, and contracted services.
• Coordinate meetings, calendars, and communications for the Technology team.
• Manage budget tracking, invoice and check request processing, and credit card reconciliation.
• Ensure compliance with office policies, procedures, and record-keeping requirements.
• Coordinate with HR on tasks such as timely onboarding/offboarding of employees.
• Foster a positive and professional workplace culture through effective communication and organization.
• Perform other duties as assigned by the Director of Education Technology.

IT Technician Duties

• Provide Level 1 technical support to Gilman community members for hardware and software issues.
• Provides educational technology guidance and support to faculty and students.
• Install, configure, and support computers, mobile devices, and related equipment.
• Maintain inventory of technology assets and coordinate repairs or replacements as needed.
• Support the onboarding of new employees with the necessary tech setup and training.

QUALIFICATIONS: 

• Proven experience in IT support and office administration
• Working knowledge of Google Workspace for Education and Microsoft Office
• Working knowledge of macOS, iOS, Windows OS, and ChromeOS
• Ability to learn quickly and willingness to teach others
• Excellent troubleshooting and organizational skills
• Effective communication and interpersonal skills
• Ability to work independently, within a team, and manage competing priorities
• Ability to lift and/or move up to 50 pounds