Technology Support Analyst

Castilleja School is the only independent girls’ school for grades 6-12 in the bay area. Castilleja prepares young women to be self-directed and independent leaders. Experienced Castilleja teachers, coaches, and advisors tailor classroom instruction and co-curricular programming to the unique needs of girls, creating an incomparable environment for girls to thrive.

The Technology Support Analyst performs advanced hardware and software support and provides support to the Senior Network and Systems Administrator. In the support technician role, (s)he troubleshoots employee and student computer problems, oversees the entire computer imaging and deployment process, manages the printer and copier environment, maintains the school computer labs, and researches and recommends improvements to the hardware and software deployed throughout the school.

In the network support role, (s)he will provide level one support in diagnosing and troubleshooting LAN, wireless and WAN issues, and will assume responsibility for select applications.

This is a non-exempt, full-time position (12 months) reporting to the Senior Technology Manager in the Technology Department.