Technology Support Specialist

Brief Summary of Work for this Position

The Technology Support Specialist maintains and updates software applications and the website for the National Drug Court Resource Center (NDCRC), the country's primary resource hub for problem-solving courts adult and juvenile drug courts, tribal healing-to-wellness courts, driving while impaired (DWI) courts and family treatment courts.

This position will support the dissemination and promotion of the National Drug Court Resource Center by:

• Developing, implementing and maintaining the DCRC website

• Providing responsibility for website functionality, assist with updating content, and monitoring/assessing website performance and analytics

• Performing needed software updates, ensuring search engine capabilities, as well as work with the DCRC staff to develop and maintain social media presence

N.C. Minimum Required Knowledge, Skills, & Abilities

An Associate's degree in Computer Programming or Bachelor's degree with some computer related coursework from an appropriately accredited university; or an equivalent combination of education and experience.

Additional knowledge, skills, and abilities required to perform the essential functions of the position

• Knowledge of federal, state, local and UNCW policies and procedures related to program

• Ability to maintain positive working relationships with all stakeholders

• Ability to clearly convey information through verbal and written communication

• Ability to understand the program's mission and organization

Preferred education, professional skills and experience

Proficient in computer programming, web technologies, project management software, and digital arts graphics software

Certifications or licensure required to perform the essential functions of the position

N/A

Recruitment Range: $61,302 - $62,000

Hours Per Week: 1.0 (40 hours per week)

Months Per Year: 12 Months

Work Days: Monday - Friday

Work Hours: 8:00AM - 5:00PM

Anticipated Ending Date if Time-Limited

09/30/2021

Position Number: 8133

Posting Close Date: 05/26/2020

Special Instructions

This position is time-limited with the possibility of continuation pending availability of funds and department need.

PLEASE NOTE: This posting will close at 11:59pm on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.