Technology Support Specialist

The Boys’ Latin School of Maryland (BL), an independent K-12 boys’ school, seeks a full-time Tech Support Specialist with the ability to work as a strategic member of the BL Technology Team starting in October 2020. Reporting to the Director of Technology, the successful applicant will install, configure, deploy, troubleshoot, maintain, and integrate the various cross-platform computing elements - software, hardware, classroom technology, audio-visual and communications equipment, and more - throughout the BL campus.

The ideal candidate will have 2+ years Technical Support: setup, configuration, deployment, troubleshooting of desktop/notebook and mobile computing devices in a networked environment as follows:

• Identify, analyze, and resolve service issues in a timely and systematic manner

• Self-starter with demonstrated ability to take the initiative and work independently

• Prioritize and multi-task…in a fast-paced and multifarious environment

• Clearly communicate technical concepts to non-technical people

• Familiarity with TCP/IP and related network services would be beneficial

• Ability to climb a ladder to service classroom projectors and similar equipment

• Ability to lift 30 pounds