Technology Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

We seek an energetic front line tech support person who would support our Middle School including 40 faculty, 300 students, and about 500 devices. This position is a tremendous opportunity to grow your people and technical skills; working with a diverse and complex community and fast changing technical demands. The ideal candidate will be able to work with a wide range of personalities and technology comfort levels. Applicants must be comfortable with Windows, Mac, iOS, Chromebooks.

Job duties may include:

  • Assist faculty, students, and staff with on-demand tech support.
  • Check out equipment to students and faculty and track use.
  • Simple repair of broken equipment; triage for onsite laptop repair.
  • Troubleshoot, sometimes on the fly during classes – computers, SMART boards, an array of audio/visual equipment
  • Assist with projects that maintain and improve the IT network
  • Assist with academic technology in classrooms and training as needed.
  • Assist with A/V needs for events/presentations.

Year round employment with benefits; minimum 30 hours per week; flexible hours typically between 9am – 5pm, M-F, with occasional mandatory evenings to support events during the school year.

Applicants should submit a cover letter outlining interest in and qualifications for this position, a resume, and three professional references via email to resume@seattleacademy.org. Emails should have MIDDLE SCHOOL TECH SUPPORT in the subject line.