Technology Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

Mark Day School (formerly Saint Mark’s School) seeks a part-time technology support specialist to begin in June 2015. Candidates should possess expert knowledge of Apple hardware and software, exceptional technical support and troubleshooting skills across a variety of platforms and technologies, strong organizational and interpersonal skills, and enthusiasm for working with students and teachers in a school environment.

This position is a 75% FTE, twelve-month position with competitive salary and prorated benefits. The technology support specialist reports to the assistant head for educational design and innovation and works as a member of a team that supports and advances the school’s technology, media and innovation programs.

Responsibilities include:
*Administering Mark Day School’s self-service account with Apple (requires certification as an Apple Certified Mac Technician)
Providing technical support to students, teachers and administrators (including both Windows and Mac workstations/servers)
*Managing the technical logistics of the student laptop program, including maintenance of a laptop loaner pool/check-out system, coordination of off-site extended warranty repairs and insurance claims, and the processing and imaging of laptops (using JAMF’s Casper Suite)
*Maintaining an accurate inventory of all technology-related assets as well as documentation of support procedures

Interested candidates should send a letter of interest and a resume electronically in PDF format. Please submit via email to Candidates will be evaluated on a rolling basis.

About Mark Day School:
Founded in 1980, Mark Day School is an independent, coeducational K-8 school located in the Bay Area in San Rafael, CA, with an enrollment of 380 students. Innovative, inclusive, and full of heart, Mark Day School unites an enriched, rigorous academic program with a kind and inclusive community. The school nurtures a love of learning, engagement in the community, and development of compassion and an ethical framework. Students learn and practice the intellectual, social, and emotional skills they will apply to the unique challenges and opportunities of their time; graduates stand out not only for their intellectual curiosity and pursuit of ideas, but also for their joy of learning and deep sense of responsibility to be active, engaged citizens.

Mark Day School has established a consistent practice of thoughtful innovation in its curricular program, focusing on current century skills and concepts including four cross-curricular literacies: Cross-Cultural Literacy, Media and Information Literacy, Ecoliteracy, and Social and Emotional Literacy. Highlights include the NAIS Leading Edge Award-winning Media Literacy program; well-established local and global partnerships with the Canal Alliance of San Rafael, eSibonisweni School and Kliptown Youth Program in South Africa, Beijing Experimental Primary School #2 in China, and Pan American School in Costa Rica, among others; iPads in the third and fourth grades; a one-to-one laptop program beginning in sixth grade; Mandarin and Spanish language beginning in kindergarten; a commitment to differentiation across the school; and more.

Mark Day School is a vibrant and diverse community, and all community members continue to work towards the furthering of an inclusive and supportive school. The school is an equal opportunity employer committed to excellence through diversity and multiculturalism. Mark Day School’s salary and benefits are very competitive by both NAIS and regional standards. For more information about Mark Day School, please visit our website (