Davidson Academy is seeking a Technology Support Specialist to begin March 1, 2017.

The Technology Support Specialist is a full-time 12-month position responsible for providing all areas of computer related technical support including installation, maintenance and troubleshooting of computers, academic applications, and other classroom equipment. 

Responsibilities:

• technical support and assistance to faculty and staff with hardware and system problems.
• Install applications software on the network and maintain documentation.
• respond, organize, and assign all technology support tickets from end users.
• preventative maintenance in accordance with IT department policies
• technical advice and assistance to faculty and staff including training in the use of software and equipment.
• database of campus hardware (desktops, laptops, printers, etc.) and software inventory and resources.
• up and operate technology equipment for meetings, school functions or class related activities.
• and setup Microsoft Surface and Apple iPads for student deployment in the summer and for classroom deployment.
• with the Technology Team regarding computer hardware and software and all other related technology issues; attend regular technology meetings.
• other duties to support the mission of the school.

Qualifications:  Minimum of three years of experience in the installation, maintenance and technical support of computer software and hardware applications.  Bachelor’s degree in computer science, technology, education, or a closely related field preferred but not required. Experience in a school setting preferred but not required.

Application Process:  Please submit a letter of interest and resume to the attention of Regina Overton  roverton@davidsonacademy.com