Technology Technician

Under general supervision, the Technology Technician performs a variety of technical and specialized computer, and telecommunication service functions, performs routine maintenance and repair to computer hardware and related equipment, performs technical services in the development and maintenance of satellite and telecommunication networks and performs other tasks as required.

DUTIES & RESPONSIBILITIES:

1.  Reviews, analyzes, repairs and maintains computer hardware and related peripherals.

2. Uses electronic testing equipment in the diagnosis of computer hardware and peripheral equipment malfunctions.

3. Installs and troubleshoots computer software.

4. Researches and advises District and site personnel on state-of-the art computer, video, and telecommunication equipment. 

5. Serves as the liaison to computer, video, network telecommunication, and mobile device repair and maintenance service vendors.

6. Assists instructional and clerical personnel in their awareness of software operational programs, hardware operational functions, and routine computer maintenance.

7. Works closely with network systems and servers across the district to maintain proper functionality.

8. Maintains a variety of operational records and files.

9. Requisitions, receives, stores, distributes and maintains an appropriate inventory of computer and telecommunication materials, supplies, and equipment.

10. Performs simple programming functions and de-bugs programs to ensure an effective computer assisted instructional process, as appropriate.

11. Other duties as assigned.

QUALIFICATIONS:

Knowledge of:

• Computer hardware, software and network diagnosis, repair and maintenance methods, techniques and procedures;

• Automatic Record Management, storage and retrieval systems; Computer, telecommunication, and video equipment and software commodity sources

• Appropriate English usage

• Depth of understanding of both Macintosh and PC platforms 

EXPERIENCE AND EDUCATION:​​​​​​​

Any combination of experience and training that would provide the required knowledge and skills is qualifying.  A typical way to obtain the required knowledge and skills would be:

Experience:​​​​​​​

• Two years of experience working in the repair and maintenance of computers and telecommunication systems or closely related service areas.

• Knowledge of Macintosh and PC computer operations. 

Education:​​​​​​​

• Equivalent to the completion of the twelfth grade, supplemented by training or course work at the community college level in microcomputer repair and maintenance.

ABILITY TO:​​​​​​​

• Demonstrate an understanding, patient and receptive attitude toward those with minimal experience with computer and telecommunication hardware and operational software;

• Communicate effectively in oral and written form in English;

• Perform routine computer, telecommunication and video equipment maintenance and repair;

• Effectively and efficiently tutor and instruct others in computer functionality;

• Understand and carry out oral and written directions;

• Establish and maintain cooperative working relationships.

PHYSICAL DEMANDS:​​​​​​​

The physical requirements indicated below are examples of the physical aspects that this position classification must perform in carrying out essential job functions.

• Persons performing service in this position classification will exert 10 to 20 pounds of force frequently to lift, carry, push, pull, or otherwise move object; occasionally may lift up to 60 pounds.

• This type of work involves sitting most of the time, but may involve walking or standing for extended periods.

• Perceiving the nature of sound, near and far vision, depth perception, providing oral information, the manual dexterity to operate computer and telecommunication related equipment, and handle and work with various materials and objects are important aspects of this job.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

APPLICATION PROCESS:​​​​​​​

• Application. (Apply on Edjoin.org) or

CSEA Chapter 575 unit members may apply for a vacancy by notifying the Personnel Office through a letter of intent or Edjoin.  The letter of intent or Edjoin application shall be kept on file for the then current school year or until such time as the unit member retracts the letter of intent or Edjoin application, whichever occurs first.

NOTE: per Article 6.3.1 "Probationary unit members shall not be eligible for lateral and/or promotional transfers"

• Résumé
• Two letters of recommendation (letters must be signed and dated within one (1) year)
• Proof of completion of Mandated Reporter Training (Personnel Training AB1432) due at time of hiring. (Online training go to: www.mandatedreporterca.com)

CLOSING DATE:  Thursday, December 20, 2018, 8:30 a.m.