Associate Director of Information Technology

Description/Job Summary

• Manages all the IT training courses and instructors for Workforce Development and Continuing Education.

• Develop and implement IT policies and procedures to support the implementation of strategies set by Workforce Director.

• Coordinate with functional departments to identify, implement and optimize business processes through the applications of technology.

• Plan, organize, direct, control and evaluate the operations of Information Systems.

• Manage and monitor IT issues within each business location. 

• Analyze the academic and business requirements of all IT programs to determine their specific program needs.

• Responsible for hardware and software troubleshooting, server and network management. 

• Set-up and provide technical support to all servers. 

• Responsible for the approval of all IT related requests and purchases. 

• Inspect the use of technological equipment and software to ensure functionality and efficient. 

• Identify the need for upgrades, configurations or new systems and report to the Director of Workforce.

Required Qualifications

• Master’s degree or certified credentials in IT 

• Five years or more experience in information technology. 

Preferred Qualifications

•  At least five years of supervisory experience.