Instructional Technology Specialist

Description of Duties 

• Manages Commonwealth Academic Technology and Support (CATS) in-classroom support, including hiring, scheduling, evaluating, and managing graduate assistant and student worker staff; providing resources and technical assistance; providing instructional advice; resolving problems; assisting with design and selection of learning environments; communicating changes in instructional technology to end users.
• In collaboration with the Director of Instructional Technology establishes and implements policies and procedures related to coordination of instructional technology needs on campus in the classroom.
• Explores, promotes, pilots, and implements new instructional technology to support organizational instructional needs.
• Provides input and recommendations for technology inclusion and layout in classrooms for new buildings and renovations.
• Designs, develops, and facilitates training opportunities, materials, tutorials, and other documentation for instructional technology and strategies.
• Assists CATS with instructional systems, and testing and support of those systems.
• Collaborates with CATS, CTL, Office of Technology, and PASSHE colleagues to support special projects and technology implementations.

Knowledge, Skills & Abilities

• Working knowledge of the use of instructional technology in the classroom, including AV equipment, student response systems, video conferencing platforms, and assistive technologies.
• Ability to learn and adapt to new technology at a rapid pace.
• Ability to work in collaborative and independent settings.
• Commitment to strong customer service.
• Demonstrated knowledge of instructional design and best practices.
• Familiarity with e-learning authoring software (e.g., Storyline, Captivate, Camtasia, etc.)
• Demonstrated ability to design, develop, implement, and evaluate training opportunities.
• Effective organizational and management skills including prioritization, problem-solving, and project coordination skills to produce high quality-deliverables, handle multiple projects, and meet deadlines in a time sensitive environment.
• Excellent interpersonal and communication skills to communicate and collaborate effectively with faculty, staff, students, colleagues, and vendors.