Assistant Director, Data Operations

1. Enterprise Application Management (Core Operations)

• System Administration: Serve as the primary backend administrator for Veracross and Advancement RM (Affinaquest). Manage system configurations, updates, and backend processes to ensure high availability and performance.
• Lifecycle & Seasonal Operations: Plan and execute critical annual lifecycle events, including the academic year rollover, enrollment/re-enrollment setup, and seasonal term transitions.
• Data Integrity: Oversee data accuracy and continuity across all departments, ensuring that Admission, Advancement, Athletics, the Business Office, and other key operational units have consistent and reliable information.
• Vendor & Partner Management: Direct vendor partnerships related to data systems, managing contracts, service level agreements, and support tickets to resolve issues rapidly.

2. Strategic Data Leadership & Governance

• Unified Data Strategy: Design and implement an organization-wide data strategy that bridges the gap between academic and operational systems.
• Governance & Auditing: Audit existing data repositories to identify authoritative data sources. Establish and enforce governance policies that clarify ownership, access, and maintenance responsibilities for all institutional data.

3. Team & Project Management

• Staff Supervision: Manage the Systems Developer, including assigning priorities, conducting code reviews, and guiding professional development to align programming efforts with institutional needs.
• Project Lifecycle Management: Oversee the full lifecycle of software and data projects—from requirements gathering and design to testing and implementation—so that projects are delivered on time and within scope.
• Cybersecurity Alignment: Coordinate with the Director of Technology to ensure all data practices comply with the school’s cybersecurity, identity management, and access control practices.

4. Business Intelligence & Workflow Optimization

• Process Analysis: Meet regularly with department heads and stakeholders to document business needs. Analyze existing workflows to identify inefficiencies and recommend solutions that modernize or automate manual processes.
• Institutional Insight: Develop and maintain analytics, dashboards, and reporting mechanisms that provide school leadership with actionable academic, operational, and business insights.
• Feasibility Assessment: Evaluate requests for new software or custom development to determine technical feasibility, return on investment, and alignment with the long-term strategic plan.

Requirements

• Experience:
  • At least 5 years experience administering enterprise-level databases or information systems (experience with Veracross or Advancement RM (Affinaquest)/Salesforce is highly preferred).
  • Experience in a leadership or management role, specifically overseeing technical projects or personnel.
  • Demonstrated history of analyzing business processes and implementing technological solutions to improve efficiency.
• Technical Skills:
  • Strong understanding of relational databases, data warehousing, and API integrations.
  • Familiarity with project management methodologies (e.g., Agile, Waterfall) and software development lifecycles.
  • Ability to translate complex technical concepts into clear language for non-technical administrators and stakeholders.
• Education:
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).

Key Competencies

• Strategic Thinking: Ability to see the "big picture" of how data flows across the entire institution.
• Collaboration: A service-oriented mindset with the ability to build strong relationships with academic and administrative leaders.
• Documentation: Strong skills in documenting system architectures, data dictionaries, and user requirements.
• Mission Alignment: a deep understanding of, support for, and desire to live out McCallie’s mission for the good of McCallie boys - including both the school’s Christian foundation and its commitment to the ideals of honor, truth, and duty.