Assistant Director of Information Technology

Job Description:

The Assistant Director of Information Technology serves as the primary network administrator, ensuring the continuous stability, security, and performance of the organization's core technological infrastructure. In addition to overseeing daily network operations, this role acts as the lead systems administrator for deploying faculty/staff devices and other shared resources around campus including a VoIP phone environment and AV systems.

Job Responsibilities:

• Report directly to the Director of Information and Academic Technology while partnering with a multifaceted group of specialists in IT, academic tech, instruction, and professional development.
• Function as lead network administrator, safeguarding the security, reliability, and robust operation of all campus infrastructure. Assists with cybersecurity, threat mitigation, and disaster recovery planning.
• Oversee key enterprise solutions including HPE Aruba (networking), Sophos (firewall, MDR, NDR, mail security), Mosyle (Apple device MDM), Zoom (VoIP and conferencing), Google Workspace,  and safety and security systems (Verkada, AlertUS). 
• Deliver escalation-level help-desk assistance, complex troubleshooting, and escalated technical resolution across campus.
• Maintain availability during non-business hours when necessary to ensure uninterrupted critical operations.

Qualifications:

• Proven experience managing enterprise network infrastructure, including switching, wireless access points, firewalls, fiber/copper infrastructure, internet connectivity, DNS, and DHCP services.
• Experience maintaining enterprise AV systems in large community spaces and classrooms.
• Proficiency in managing both Apple and Microsoft device environments.
• Ability to collaborate on and support campus safety and security systems, including access control and security cameras.
• Proactive approach to maintaining technology that enhances teaching and learning for grades 4–12.
• Strong cross-functional collaboration skills across educational, administrative, business, and facilities teams.
• Excellent written and verbal communication skills for authoring technical documentation, presenting, and managing key stakeholders and vendor relationships.