Senior Systems Analyst

Job Level
Entry-level position
Job Category
  • Information Technology
Job Status
Areas of Responsibility
  • Network / Systems

Institution: Fordham University

Location: Bronx, NY

Category: Admin - Information Technology - Network/System Administrator

Posted: 08/16/2019

Type: Full-Time

Senior Systems Analyst
Fordham IT, Rose Hill
Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools. 

The Senior Systems Analyst works in the context of a collaborative team to deliver academic and research solutions in support of the Academic Computing Environment, as well as business solutions on behalf of the University Administration leveraging their areas of expertise.


  • Manage Fordham’s Google Suite implementation and other SaaS products.

  • Build and maintain applications deployed to cloud infrastructures to support pedagogy or academic research.

  • Support the installation and integration of layered products including but not limited to Databases, Web Services, Applications Services, and Data Transformation tools.

  • Facilitates open communication and collaboration within a multi-functional cross-silo team and faculty stakeholders.

  • Manage vendors to facilitate the delivery of services, control costs, drive service excellence, mitigate risks, and gain increased value throughout the life of the relationship.

  • Maintain competency in one or more in the following areas for the ongoing support of systems: System administration of Microsoft Windows or Linux systems, Network Security, Vendor Management, Cloud Services, Process Automation/DevOps, Project Management (traditional/agile), System lifecycle management, Service Brokering, System Design, and Architecture.

  • Advises team activity in the identification of many of the following: implementation requirements, functional designs, process designs, prototyping, testing, training, and defining support procedures, service levels, and restoration objectives in the event of a loss of service.

  • Assures adherence to proper processes and procedures as defined in the latest documentation pertaining to infrastructure, design, configuration, process, and procedures — Amends documentation as needed.

  • Incorporates best practices into all recommendations for pre-deployment, implementation, and day forward processes.

  • Needs to be available for support (which may be off-hours). This includes acting as an on-call resource during extended coverage periods on a rotating basis; Overnight, and weekend support; participating in Incident Response, Disaster Recovery, and Business Continuity testing or execution as needed.


  • Bachelors of Arts/Bachelors of Science Degree in Technology or equivalent practical experience required.

  • Good communication, customer service, and leadership skills.

  • Five years of system administration, including Linux and/or Windows experience.

  • Fluency in at least one scripting language – preferably Python.

  • Experience managing Google G Suite and other cloud-based applications.

  • Strong skills in the following ITIL practices are required: system integration, change management, incident management, problem management, and service management.

  • Experience with virtualization, VMWare, networking, firewalls.

  • Working knowledge of public cloud infrastructure providers like AWS, AZURE.

  • Broad understanding of industry trends across architecture, cloud operating platforms, cloud security, and data management.

  • Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

SALARY: Commensurate with experience




Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. 

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories